OnlyFans

What benefits come with subscribing?

Apart from having exclusive access to all the private content being posted by that OnlyFans user, you also have the benefit of being able to communicate with them directly via our 'Direct Message' interface! Furthermore, with lots of great new features coming soon, following an OnlyFans profile will bring you closer than ever to that person.

How can users search for other accounts?

There is a search bar on top of your Home page but it temporary works in a Desktop webpage mode only while our developers are implementing it for the mobile version. You can search accounts by user names or hashtags. There is a limited number of results shown because users get full access to search results after their first successful subscription payment.

How do I subscribe to another profile?

It's really simple. First you add your payment card, then you click the 'Follow' button on any profile you wish to subscribe. Hitting the 'Follow' button will instantly unlock the media within the profile and allow you to peruse back all previous posts and wait for new posts to hit your timeline! And if you're not happy with the content being posted, you can unsubscribe from that profile at any time, ensuring you will not be charged at the end of the billing cycle (30 days after initial subscription).

What type of cards are supported?

At this time you can only use Visa and MasterCard credit or debit cards for subscribing, they are accepted worldwide. Pre-paid/gift or other card types/issuers are not supported.

What information will be displayed on my card statement and for other users?

Users can see only what you display at your public profile. Name, username, avatar and cover pictures will be visible along with counters that you configure at the Advanced Settings page. And your card statement will only show that the payment was made to OnlyFans.com merchant without any other details.

How do I get charged?

Initially there will be a one-time $0.10 charge to your card in order to verify it's validity and that amount is being returned back to your card automatically after your card is added. All further payments are made via card through the website at the point of subscription and every 30 days recurring, until you unsubscribe from that profile. We use a secure third party payment provider and we can never view the card details as your payment information is not stored at OnlyFans in any way. It is stored with our merchant that is fully PCI Level 1 compliant. Of course, private data is held as an authorized token codes (and not actual numbers of credit cards for example). Our service has over million accounts with some very high profile influencers among them and we can ensure you that our platform is properly secured and all the private information is entirely confidential.

What is 3D Secure in online transactions?

We have recently implemented 3D secure checkout to add an extra layer of security, basically it adds an authentication step for online payments, that’s why it’s needed to re-add your card one more time. We use this feature as a fraud prevention measure, as it provides an additional security layer for online purchases made with credit and debit cards. When you make a purchase online, you not only enter your card info and CVV code, but the bank sends you a message to your phone with temporary code to confirm your purchase. It's a way to connect your cell phone to the bank card, so the bank can make sure you are the card holder at the point of transaction. It's a very useful feature because no unauthorized purchases can be made with your card even in case it gets stolen. If you have not yet enrolled for a MasterCard SecureCode or 3D Verified by Visa, go ahead and give them a call asking to set up a 3D Security on your card. You can call the number you usually dial to talk with bank rep about questions on your account and just ask if it's possible to set up a 3D verification on your card. Cards that don't support this feature might fail subscription attempts. Once you enable it, you want to add your card to the account once again by clicking the Change button at your Add a Card page.

What should I do if I can't subscribe?

Make sure you confirmed your email address upon registration. Other than that, there can be various reasons why this might happen, but the main one is that the card was added incorrectly. There might appear a message that the attempt was considered fraudulent. It is another standard warning from your bank that the information may not be entered correctly. In some cases you have to enter your State in full and not with abbreviation. Another reason why the card may be declined and that particular message being shown also may be that you use private browsing mode or a VPN service that hides your real IP address, so your bank verification system has a reason to believe that someone else may be using your card information. Try to add your card and subscribe using regular internet connection. No worries, the connection is secure and things should work properly the usual way.

My subscription doesn't work after few days. How do I log in?

You are probably checking your second account that might have been created with Twitter or another email address. If you are logged in but do not have access to your subscriptions media, you need to login into another account. Click the account icon on the top right of the webpage. Then choose the last option, Log out and you will see the Log-In form. Then click the Log In button under the registration fields and use your originally used email address to log in. Also use the Forgot Password form if necessary.

How to cancel a subscription?

You can cancel your subscription at any time, which will allow you to access the user's profile until the end of the existing billing period, where you will lose access to the content and will not be re-billed. Navigate to your Following page to disable auto-renew feature for any subscription and you will not be charged for it until you re-subscribe or re-enable it.

Why I've canceled my subscription but I'm still being charged?

This usually means that you already have another account that was created using Twitter or a misspelled email address. Please send our support team a message with your Twitter username, your legal name, date, time and amount of the unwanted charge. Also include the last 4 digits of the credit card so we could trace the transaction and provide you with access to the account it was applied to.

Can I Delete My Account?

You can delete your account at your Advanced Settings page by clicking the Delete Account button. Ensure that you do not have paid subscriptions to your account as the feature will only be available once that condition is met. Any active subscription will be destroyed and can never renew automatically again after your account is deleted.

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